Visit Us

Hempstead Valley Shopping Centre, Gillingham, Kent. ME7 3PD


 

 

Main shopping centre and shops opening hours

Monday - Friday 9am - 8pm
Saturday 9am - 7pm
Sunday 10am - 4pm
Bank Holidays 10am - 5pm

  

M&S extended opening hours

Monday - Friday 8am - 10pm
Saturday 8am - 10pm
Sunday 10am - 4pm

 

Sainsbury's extended opening hours

Monday - Friday 7am - 11pm
Saturday 7am - 10pm
Sunday 10am - 4pm*

*Open 9.30am on Sunday for browsing.

 

 Sainsbury's Petrol Station Opening Hours 

Monday to Sunday 6am to 12am midnight

 

Restaurants at The Venue opening hours

Bella Italia

Sunday - Thursday  9am - 10pm
Friday & Saturday 9am - 11pm

Nando's

Sunday - Thursday 11.30am - 10pm
Friday - Saturday 11.30am - 11pm

Frankie & Benny's

Monday - Saturday  8.30am - 11pm
Sunday  8am - 10.30pm

The Broadwick

Monday - Friday 12pm - 11pm
Saturday 11am - 11pm
Sunday 12pm - 10.30pm 

 


Accessibility

Hempstead Valley is wheelchair friendly, with shops, restaurants and main entrances fully accessible at ground floor level. M&S, Sainsbury's and TK Maxx trade over two floors with the 1st floors being accessed either by lift or stairs (M&S additionally has escalators). Sainsbury's Cafe and M&S Cafe are both located on the first floor. A disabled toilet is located next to Costa Coffee and Thomas Cook (RADAR key required, which is available from centre housekeeping or Costa Coffee staff). Larger accessible toilets are available within the ladies and gents toilets down the ramp (next to Supercuts). Both Sainsbury's and M&S offer accessible toilets.

Wider blue badge disabled bays can be found in the undercover car parks underneath Sainsbury's and in the multi-storey car parks on levels 1 and 3, close to M&S' entrances. Red car park (near the restaurants and TK Maxx) and Yellow outside car park (opposite Argos and Santander) also have blue badge disabled car parking. 

Wheelchairs and motorised scooters can be hired free of charge for a maximum of 3 hours. You will need to register (free of charge) and book in advance to use the motorised scooter service. Wheelchairs don't need to be booked in advance and are subject to availability.

To collect your motorised scooter or wheelchair, please press the buzzer at the call point located next to the disabled toilet near Costa Coffee & Thomas Cook and a member of the Hempstead Valley team will be pleased to assist you. To find out more about this free service and to pre-book a motorised scooter please call us on 01634 387076.

Toilets and baby changing rooms

Ladies and Gents toilets are located on the ramp (next to Supercuts). Larger accessible toilets are available within these facilities. Customer toilets are also located in Sainsbury's and M&S (on their first floors).

A disabled toilet is located next to Costa Coffee and Thomas Cook (RADAR key required, which is available from centre housekeeping or Costa Coffee staff). Larger accessible toilets are available within the ladies and gents toilets down the ramp (next to Supercuts). Both Sainsbury's and M&S offer accessible toilets.

A baby changing room, which includes a separate private feeding area and toilet, is located on the ramp (next the toilets and Supercuts). The main door to this room can be locked and the inner door can be locked as well, whilst you are feeding your baby. Both Sainsbury's and M&S provide baby changing rooms located near their toilets on the first floors.

By Car

Hempstead Valley is easily accessible by car and is located only 2 minutes off the M2 at Junction 4.  Sat Nav postcode: ME7 3PD

Rainham – 10 minutes   |   St Mary’s Island – 15 minutes   |   Rochester High Street / Maidstone – 20 minutes   |   For Sat nav our postcode is ME7 3PD

Hempstead Valley Shopping Centre provides free parking for customers whilst they are shopping and/or dining at the centre, with a maximum stay of six hours in place for all car parks. 

Wider blue badge disabled bays can be found in the undercover car parks underneath Sainsbury's and in the multi-storey car parks on levels 1 and 3. Red and Yellow outside car parks close to the TK Maxx and Argos entrances also have blue badge disabled car parking. 

Wider Parent and Toddler bays bays can be found in the undercover car parks underneath Sainsbury's and in the multi-storey car parks on levels 1 and 3. Red and Yellow outside car parks close to the TK Maxx and Argos entrances also offer these spaces. 

By Bus

Service 132 (Monday - Sunday) Bus Stop A, next to Red car park.

Chatham - Hempstead Valley via Chatham Hill, Jezreels, Rainham and Parkwood. Every 12 minutes during the daytime
 - See more HERE

116 and 113 - Bus stop B, outside Nando's.

113 Chatham - Luton Road - Hempstead Valley - Wigmore. This service is an hourly service and does not run on Sundays or Public Holidays.

116 Chatham - Medway Hospital - Twydall - Wigmore - Parkwood - Hempstead Valley. This service does not run on Sundays or Public Holidays. Arrivabus website

Service 130 (Monday – Saturday)  Bus stop outside Nando's.
Medway Maritime Hospital - Hempstead Valley - Maidstone

 

Bus Stop C (next to TK Maxx)

National Express also run services to and from Hempstead Valley. For further details please see the National Express website. Users of National Express coaches are reminded that car parking is for customers of Hempstead Valley whilst they are shopping and/or dining at the centre, with a maximum stay of six hours in all car parks. 

Stagecoach Express

Visiting us from Canterbury, Faversham or Chatham? Or perhaps your local bus service links with Canterbury Bus Station? The Stagecoach Express is a great way for you to get here.

The coach runs from Canterbury Bus Station, Faversham, and Chatham and stops right outside at Stop C. The coaches are kitted out with everything you could need for a comfortable ride - from free WiFi to power sockets and air conditioning and the service runs hourly, seven days a week. Plus the fares are great value - kids under 5 travel free and at weekends kids over 5 travel for just £1!

Find out more on the Stagecoach website 

Age UK Bus

Operates a community bus service every Monday and Tuesday running between retirement homes in the Gillingham/Rainham area and Hempstead Valley. 

By motorbike

A dedicated parking area for motorbikes can be found in Yellow car park, opposite the traffic lights (near the crossing to Santander and Argos.) There are also motorbike bays within the covered Orange car park under Sainsbury’s (near the entrance to the ramp and toilets).

By Bicycle

A convenient and dedicated cycle path can be found adjacent to the A278 Link Road, running for approximately 3 miles from the A2 Rainham Mark to Hempstead Valley. A cycle parking area can be found within the covered Orange car park under Sainsbury’s (near the entrance to the ramp and toilets).

By Taxi

The taxi rank at Hempstead Valley is located outside of M&Co (opposite Red Car park and Bus stop A). 

There is a freephone taxi line to Vokes taxis, located inside the centre in between M&Co and Roman.

By Rail

Trains run regularly to Gillingham and Rainham on routes including London Victoria to Dover and HS1 via St Pancras and Dover. Hempstead Valley is approximately 10-15 minutes by taxi from each station. 

 

Photo booths

Photo booths are located in the corridor leading from the Multi Storey Car park into the Centre, situated close to WH Smith and Marks and Spencer’s. A further photo booth is located on the first floor of Sainsbury’s (near the entrance to their cafe).

Amazon lockers

The Amazon locker is called Brisbane and is located next to Thomas Cook and Costa  #clickandcollect