Coronavirus update

Updated Friday 3rd April 2020

Hempstead Valley plays a vital role in our local community and is home to essential services provided by the following: Sainsbury’s, M&S Foodhall, Boots pharmacy, Holland & Barrett, Poundland, Kent Reliance and Santander. The majority of these units can only be accessed through the centre, therefore the centre continues to remain open, for our customers to access essential supplies only.

Our dedicated on site team continues their hard work to ensure that Hempstead Valley is clean and safe for our customers.

Additional measures are in place at the centre, providing enhanced cleaning protocols, including regularly sanitising key touchpoints.

We remind all our customers to adhere to the Social Distancing rules, staying at least 2m from others.

We would like to express our gratitude to our team at Hempstead Valley and the colleagues working in our stores. They are going above and beyond serving our local community at this unprecedented time.


Sainsbury's is enforcing that only one person per household (exceptions apply), can shop for essential items. 
Exceptions include single parents, shopping with a young child or children. For further information, please discuss with Sainsbury's colleagues. 

Sainsbury's opening hours: 8am to 8pm Monday to Saturday. Sunday 10am to 4pm.
On Monday, Wednesday and Friday, the first hour is for elderly, vulnerable and NHS staff only. 
NHS staff (ID required) only, every day Monday to Saturday, between 7am to 8am.

Pharmacy open Monday to Saturday, 7.30am to 7pm. Temporarily closed 9am to 10am & 1pm to 2pm, to allow for restocking and patient safety.
Sunday 10.00 am until 4.00pm (temporarily closed 1pm to 2pm).

Sainsbury's Petrol Station
Monday to Sunday 7am to 10pm

M&S Foodhall - open 8am to 8pm Monday to Saturday. Sunday 10am to 4pm.
Monday, 7.30am - 8am elderly and at risk customers only. Tuesday 7.30am - 8am Key Workers (NHS, Police etc). Wednesday 7.30am - 8am M&S Colleagues. Thursday 7.30am - 8am elderly and at risk customers. Friday 7.30am - 8am Key Workers (NHS Police etc). Saturday 7.30am - 8am M&S colleagues.

Since Thursday 2nd April, M&S is closing an hour earlier at 8pm.

- reduced opening hours (pharmacy might close in the early afternoon, to give staff the opportunity to re-stock)
Superdrug - reduced opening hours
Poundland - reduced opening hours
Holland & Barrett - reduced opening hours
Kent Reliance - 9am to 2pm Monday to Friday. Closed Saturday. 
Santander - reduced opening hours. Closed Saturday.

If you plan to visit a specific store/bank please contact the store directly to confirm their trading hours.

This information is constantly changing and we will endeavour to keep you updated with accurate information, as we receive it from our tenants. 

Stay at home. Protect the NHS. Save lives.